The Peer-Run Organization Learning Collaborative Webinar Series

The newly formed Peer-Run Organization Learning Collaborative is launching a webinar series to assist leaders of peer-run organizations, emerging leaders, board members, staff, and advocates to gain essential skills to develop, strengthen, and sustain their organizations.

Every couple of months, the Peer-Run Organization Learning Collaborative will host a national webinar on topics related to operating a healthy mental health consumer organization, with subjects ranging from the nuts and bolts of organizing, like budgeting, board development, fundraising, and strategic planning, to other important issues, such as conflict resolution, inclusion, and relationship building. We will explore each topic through the lens of what it is to be a peer-run organization, with a focus on building authentic, recovery-centered organizations that can truly represent the peer voice while also following sound nonprofit business practices.

The Peer-Run Organization Learning Collaborative is not a new organization; it is a joint effort of the five National Consumer/Consumer Supporter Technical Assistance Centers: the CAFÉ TA Center, Doors to Wellbeing, the NAMI STAR Center, the National Empowerment Center, and Peerlink. Throughout the series, each center will take turns offering webinars geared toward their particular expertise.

As a group, the members of the collaborative want to make sure that the information covered in this webinar series matches the real-world needs of peer-run organizations in communities across the country. To help make sure that happens, we have created a brief survey to learn about the needs and priorities of peer-run organizations. Please take the survey at


The first webinar in the series will be held on Thursday, March 14.

Conflict Management in Peer-Run Organizations: Tools for Effective Conversations
(Sponsored by the NAMI STAR Center)
Thursday, March 14, 2019
2 – 3:30 pm
Register here:

Peer and family-run nonprofit organizations are unique in so many ways, and as active or upcoming leaders, we are tasked with ensuring safe and open environments not only for the communities we serve, but for our staff and volunteers as well.  This webinar will allow us the opportunity to review some strategies for handling conflict that happens in peer-run organizations while staying focused on advancing our agency mission and overcoming roadblocks. We will look at steps on how to have a productive conversation while keeping a growth mindset and staying focused on the best interest of the organization and the peers we serve, as well as how to use healthy conversations to advance our work and relationships.

Learning Objectives:
1. Define conflict and conflict resolution
2. Understand the implications of conflict
3. Identify styles of managing conflict in an organization
4. Explore skills for handling conflict in a peer-run organization (staff, volunteers, board members, outside agencies, etc.)
5. Identify resources to further support managing conflict

The second webinar in the series will be Developing a Board of Directors for Mental Health Organizations. Stay tuned for a time and date!


We very much hope the information made available through this webinar series will help you and your peer-run organization to succeed. Again, if there is a topic you would like to see addressed, please let us know by taking the survey at