Organizational Development

Make Your Voice Heard through Boards, Committees and Councils

One of the goals of the mental health consumer movement is to change the system. People with lived experience want a more compassionate system of care, that sees people with mental health challenges as experts in their own lives, relies on recovery principles, and considers the strengths of an individual as a whole person, instead […]

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Managing Peer Support Employees Experiencing Mental Health Crisis

For any organization, recruiting, managing and retaining qualified professional staff is an essential part of doing business. For consumer mental health organizations, taking care of their employees while providing quality services to the community is an even more complex challenge. Not only must organizations ensure that the supports and services their employees provide are of

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CAFE TAC Presents: Conflict Resolution: Challenging Organizational Change and Growth

As consumer organizations grow and change, they can experience internal conflict about the path they will take through that growth. Advocates within organizations can share convictions about the importance of mental health, while disagreeing vehemently about how to move their organization forward. So how can organizations manage those conflicts, and find a way to turn

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Need Help With Your Board of Directors? Check Out “Board to Death!”

The CAFE TA Center is pleased to announce its newest online training, Board to Death: Wake Up Your Board of Directors. One of the big challenges in operating a consumer-run organization is keeping a Board of Directors up and running. What are the Board’s responsibilities? What do Board members need to know? How can an organization

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Closing the Circle: Cross Disability Collaboration for Systems Change

The work of systems change can be daunting. Fortunately, behavioral health advocates are not alone in facing that challenge. There are individuals with all types of disabilities and their advocates across the country that have also been working to make the system more responsive over the years. The CAFE TA Center believes that by working

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Cross Disability Collaboration: What Can We Accomplish Together?

For decades now, consumer organizations and the larger consumer movement have been advocating for the rights of individuals with mental health needs. Many strong advocates have worked to end stigma, increase opportunities to live and work in the community, and put individuals with mental illnesses in control of their own care. At the same time,

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Contracting: Building Organizational Sustainability

Consumer organizations are constantly seeking ways to obtain revenue, expand their operations and ensure their long-term sustainability. One way to meet those needs is to enter into contracts to provide specific services. But how can a consumer organization go about entering into a contract? And what do they need to know about how contracts work?

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Supporting Consumer Participation in Conferences

Every year, there are a wide variety of conferences, trainings and learning opportunities related to mental health, substance abuse, peer networks, trauma informed care, and other important behavioral health topics. These events typically invite the participation of consumers of behavioral health services, but unfortunately, there are some genuine barriers that can make it difficult for

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